Prim & Pixel Support & Contact Information



Please IM me, better yet, send me [  Mairead Fitzgerald ] a note card describing the problem you are having in as much detail as you think I need to assist you quickly.

If your problem is with any of my merchandise, always include your transaction history. 

If I am not online and you feel the matter is urgent, please IM my sister Karra Babii.


Refunds are ONLY given if you have double purchased a no transfer item.

Refunds on transferable items are only given if you return the item to me within 24 hours.


My mesh items are NOT Transfer and as such there are no refunds given if you purchase a mesh item, then decide you do not want mesh. Everyone should be in a mesh capable viewer by now, so mesh should not be a problem.

What if my own personal avatar size doesn't match one of the Standard Sizes?
Your shape will most likely fit into one of the Standard Size categories. Since all rigged mesh clothing will probably include alpha bases, minor size variations of the 8 measurements listed previously will be will hidden, along with any glitching due to posing or animating.  If this is not the case, you may want to modify your shape so that clothing fitted for a Standard Size will also fit you.
The HUD that comes with your mesh item contains additional sizing information for tweaking, please check the Product Information tab on the HUD. 

Lolas, Phat Azz, Baby Bumps and other brands of the same nature.

I do NOT design for these enhancements.  Period. Don't ask. Don't beg.

I spent a lot of time tweaking my textures for normal body curves.  I prefer not to anguish over disfiguring my hard work to look tacky on cartoon sized body enhancements.  There are plenty of designers out there willing to do so to make a few extra $L, you won't hurt my feelings shopping at their stores. 

ASK! I am a very affiable person and love to see my customers happy.  If you want to know something, please just ask away.